AI in the Workplace: Dos and Don’ts for Small Businesses

If you’re a small business owner, you’ve likely heard again and again that “You need to be using AI.” But what does that actually mean for your business?

Used strategically, AI, formally known as Artificial Intelligence, can be helpful for businesses with limited capacity. But like any tool, it’s only as effective as how you use it. Are you backing up your AI deployment with clear strategy, defined roles and processes, and consistent application? Or trying to substitute Artificial Intelligence for the foundations you really need to support your business?

Want to learn more about the risks of relying on Artificial Intelligence for business decisions? In his latest post for the COSE Education Hub, SACS Consulting’s President and CEO Tim Dimoff shares key insights into the benefits and pitfalls of using AI in the workplace. You’ll learn why your business still needs human judgment, and how to think about the strategic supports you’ll need to deploy AI safely, practically, and effectively.

You can read Tim’s full article, co-written with Lucija Berbakov, founder of L&B Consulting Services, LLC, on the COSE Education Hub.